SEC Newgate Engage creates high quality stakeholder and community engagements. Our experienced and accredited team will work with you to design bespoke engagement solutions; big, small, complex or diverse as required.
We offer an innovative blend of engagement smarts, market research and digital solutions to engage with every community and stakeholder– navigating the full range of engagement tasks, from the essential to the complex and sensitive.
Our Engage team members are accredited by the International Association of Public Participation (IAP2), we have won a range of awards and we provide training and industry leadership.
Today, social licence is everything.
Whether you’re planning a large-scale infrastructure project or implementing a policy change, community and stakeholder expectations for engagement have never been higher. Genuine and collaborative engagement with community and stakeholders is critical to navigating issues and social licence.
We work in a partnership with you, to increase community understanding and trust in projects and to manage delivery risk. We achieve this by:
This means we monitor project legitimacy, credibility and community acceptance and approval.
Engagement with community and stakeholders is a pivotal part of successful infrastructure project delivery.
From business case to construction, from policy changes to upgrading services – stakeholder and community engagement can:
The methodologies we use depend on the challenge at hand.
We will work with you to develop a bespoke approach, to collaborate with communities and stakeholders. We know that often it is the basics that really matter – the ability to work with people in an honest and practical way to get outcomes.
SEC Newgate Engage understands the statutory requirements that projects need to meet as part of the approvals process.
We specialise in:
Deliberative discussions are a practical, efficient and effective way to engage with people on complex and sensitive issues.
When you need to know what your audience wants after all the information is accessible and considered, this engagement can range from a single day to several days of learning, discussion and thinking.
SEC Newgate Engage will work with you to design deliberative discussions that deep dive into issues, enabling you to understand the views and perspectives of stakeholders, and to progress those views by:
SEC Newgate specialises in:
SEC Newgate prepares strong tender bids that make a compelling and persuasive case to decision-makers tasked with selecting a project partner.
We specialise in PPP or market-led project tenders in the sectors of:
SEC Newgate understands government outsourcing and contracting priorities. We use this to inform strong tender bids and prepare best practice engagement schedules and advocacy strategies.
Planning and strategic thinking is a pre-requisite when writing high-quality tender documents for government or the private sector.
Our areas of expertise include:
SEC Newgate identifies and implements cutting edge online solutions that enhance your engagement program and reflect the needs of engagement participants.
Online engagement tools provide a practical alternative for large groups and geographically dispersed communities.
This enables you to reach a wider community audience, as well as keep interested stakeholders up to date 24/7.
Solutions include virtual rooms, online forums and workshops, online mapping and interactive websites, social media and more.
Whether you need to provide the community with a quick snapshot update, or you’re engaging on topics that need deep thought and time to ponder, SEC Newgate’s online engagement solutions will help you achieve a positive outcome.
SEC Newgate specialises in:
Smooth project delivery requires coordination and collaboration that is underpinned by trusted client relationships.
By embedding an engagement specialist in-house, SEC Newgate is able to ensure trusted advice is always readily available to you, while forging strong working relationships with you and your other advisers.
SEC Newgate Engage team members have extensive experience joining project teams as in-house advisers and engagement specialists, helping to manage some of Australia’s most complex and challenging projects.
The knowledge that there will be consistent quality for community and stakeholder engagement ensures peace of mind for your project team. Seamless inclusion into the team builds trust and cultivates camaraderie and collaboration.
Our people work within different organisations to:
SEC Newgate has deep insights into regional communities. Our appreciation of stakeholders, communities and industry in regional and rural areas stems from our collective personal and professional experience in these areas.
Many members of our team were raised in rural and regional Australia, while others have gained experience through previous careers as ministerial advisers and departmental officers.
While our offices are in the major capitals, our work regularly takes us into regional and rural Australia.
SEC Newgate teams have undertaken extensive regional community engagement and research, often being relocated to regional communities for extended periods of time including in Victoria, New South Wales, South Australia and the ACT.
Our work in designing and delivering high quality engagement for our clients in regional NSW has been recognised at a national level by IAP2 in their annual awards.
Communicating with stakeholders and the community continues throughout a project lifecycle and providing your team with the right skills to work with stakeholders is important.
Team building events have long been considered an important way to focus on the importance of teamwork. Done well, team building can help people work better together by understanding, valuing and developing the strengths of the people in your team.
SEC Newgate Engage can provide your staff with the tools they need for your next project. With our team’s broad range of experience, we can deliver relevant training that is tailored to your needs. This includes organisations moving through times of change, including welcoming new staff, or assessing and considering new ways of working to improve business outcomes. Revisiting the importance of communication and collaboration reminds people of how fundamental teamwork is to an organisation’s success.
SEC Newgate offers bespoke training modules in:
Our team members are accredited by the International Association of Public Participation (IAP2)
The areas in which SEC Newgate Engage provides specialist services include:
‘I was impressed with how quickly SEC Newgate appreciated our highly technical aviation planning processes, and then worked collaboratively with my team to translate difficult concepts into information the general public could digest and provide feedback on.
SEC Newgate then worked efficiently with our technical team to ensure the comprehensive and widespread feedback we received helped shape the Flight Path Design Principles in a meaningful way. Their ability to work with the community and experts in our specialised industry was vital for the success of the project.’